1. Introduction

Welcome to Diagnolink.in. This Privacy Policy explains how we collect, use, store and protect information provided by visitors and patients who use our website.

Diagnolink.in is a healthcare connectivity platform that helps patients connect with hospitals, diagnostic centres and other healthcare partners for diagnostic and related healthcare services.

By using our website or submitting an enquiry, you acknowledge the practices described in this Privacy Policy.

2. Information We May Collect

When you contact us or submit a patient enquiry, we may collect information such as:

• Your name
• Your mobile or telephone number
• Your city or location
• The diagnostic test or healthcare service you require
• Your preferred appointment or service date
• Additional information included in your enquiry message

We may also collect limited technical information such as browser type, device information, IP address and website usage information for security and website improvement purposes.

3. How We Use Your Information

Information submitted through Diagnolink.in may be used for purposes including:

• Responding to your enquiry
• Understanding the diagnostic service you require
• Connecting you with an appropriate healthcare partner
• Communicating with you regarding your enquiry
• Improving our website and services
• Maintaining website security and preventing misuse
• Complying with applicable legal requirements

4. Medical and Health Information

Please avoid submitting sensitive medical information unless it is necessary for your enquiry.

Diagnolink.in primarily collects basic enquiry information such as your name, contact number and required diagnostic service so that we can help connect you with a suitable healthcare partner.

Any medical consultation, diagnosis, test interpretation or treatment is the responsibility of the respective qualified healthcare professional or healthcare facility.

5. Sharing of Information

To help fulfil your enquiry, we may share relevant information with appropriate hospitals, diagnostic centres or healthcare partners where necessary.

We aim to share only information that is reasonably necessary to respond to your request or connect you with the requested service.

We may also disclose information where required by applicable law, legal proceedings, government authorities or to protect the security and rights of our website and users.

6. Third-Party Services

Our website may use third-party services or tools for website hosting, analytics, communication, forms, security or other operational purposes.

Such third-party providers may process information according to their own privacy policies and terms. We recommend reviewing the privacy policies of third-party services when applicable.

7. Cookies

Diagnolink.in may use cookies or similar technologies to improve website functionality, understand website usage and enhance the user experience.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

8. Data Security

We take reasonable measures to protect information submitted through our website from unauthorized access, misuse, alteration or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of information.

9. Data Retention

We may retain enquiry information for as long as reasonably necessary to respond to requests, maintain business records, improve our services, resolve disputes or comply with applicable legal obligations.

10. Your Choices and Rights

Depending on applicable law, you may have rights regarding your personal information, including requesting access, correction or deletion of certain information.

If you have questions regarding information submitted to Diagnolink.in, you can contact us using the details provided below.

11. Children's Privacy

Our website is not specifically directed towards children. Parents or legal guardians should supervise the submission of information on behalf of minors.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website practices or applicable legal requirements.

Any updated version will be published on this page with a revised effective date.